Data Protection Policy

Last updated April 28, 2025

Comply with the provisions of the Organic Law on Personal Data Protection ("LOPDP" in Spanish), published in the Fifth Supplement of Official Registry No. 459 on May 26, 2021. To establish the terms and conditions for the use of personal data that will be collected by Quipo (hereinafter "Quipo" or "the company") through the website https://www.merkat.store (the site).

This Policy applies to all visitors of the Quipo website.

Introduction

Quipo bridges the Galápagos with the world by simplifying logistics through reliable, door-to-door delivery. While logistics is our core, we also offer an online purchasing service that connects the islands to a wider range of diverse and affordable products. By leveraging technology, we optimize every step of the process—from sourcing to delivery—ensuring efficiency, transparency, and accessibility.

Website goals

Quipo website is designed to provide visitors with key information, as well as allow them to purchase, and deliver goods.

• • Provide transparent and detailed information about delivery costs, including any applicable mileage fees and additional charges.
• • Enable users to seamlessly browse, select, and purchase groceries and other goods directly through the website.
• • Provide advice about imports and exports of goods to and from Galapagos.
• • Provide comprehensive logistics solutions tailored to meet the needs of businesses

Data Collection

Quipo does not collect personal data through the website. However, the company's customers or suppliers can refer to the Privacy Policies for Customers and Suppliers to obtain more details on how we collect and process their data.

Rights of subject's personal data

The Organic Law on Personal Data Protection of Ecuador ("LOPDP") grants certain rights to data subjects, which they can exercise. These rights include:

• • To be informed of and access their personal data, free of charge.
• • To request the rectification and update of their personal data if they are inaccurate or incomplete, provided that appropriate justifications are provided.
• • To request the deletion of data if, for example, the retention period has expired or if the processing of such data infringes their fundamental rights.

The aforementioned rights are not exhaustive, nor are they absolute, as they are subject to the exceptions stipulated in Article 18 of the LOPDP.

Exercise of rights granted by the LOPDP

Individuals who wish to exercise the rights granted by the LOPDP, either directly or through their legal representative, must submit their written request to the company's address or via email to info@quipo.com The request must be substantiated and accompanied by relevant justifications. The provided email address should also be used for any inquiries regarding privacy matters or questions related to data processing.

Data processing responsibility

The entity responsible for personal data processing is Quipo Their registered office is located at Rosa Zarate Oe11-109, Quito, Pichincha Province. Its telephone number is +593 992 583 955